I have decided that buying new running shoes is actually kind of traumatic. Don’t get me wrong, I absolutely love being the proud new owner of shiny, clean running shoes (and love even more the first chance to get them dirty!) – I just don’t like the act of buying them. This has been made blatantly obvious to me this week as I went in search of my first pair of trail shoes.
My first mistake was letting my enthusiasm take over from my common sense. I’d headed over to Melbourne to pick up my bib for ‘Run Melbourne’ and browsed the running shoes at the time. I’d been curious about Hokas for a while and tried some on then listened to the sales assistant go on about how amazing they were. They felt a bit odd – cushioned, definitely but odd. I asked to try on another pair of a different brand but he assured me there were none in my size so I made my second mistake – I made a rash, on the spot decision and just bought them.
I got them home and, unfortunately, gave in to the cold that had been brewing for a few days so ended up in bed and unable to test them out until later in the week. When I finally took them for a spin on the treadmill, I knew they just weren’t right. I’m all for cushioned shoes, believe me. I absolutely adore my Brooks Transcend which feel like I’m running on clouds. But these felt like I was running with mattresses strapped to my feet and my calves, which have to work hard enough anyway, were not happy. They also felt weird at the back, as if my feet were slipping out of them. Maybe I would have got used to them. Maybe running on the treadmill didn’t give me the best experience. Maybe I’d already talked myself into not liking them. But they had to go back.
The impact of my first mistake became more obvious when I went to return them. Obviously, the shop were unwilling to refund me for changing my mind (fair enough) but gave me a store credit. Great. Except they really didn’t have many trail shoes to choose from and, finally having done my homework, they didn’t have the ones I actually wanted. The store credit was also only valid in their actual store, not their online one which further limited my selection (and meant I couldn’t browse and spend online, instead having to drive an hour again to spend it). And, having already got my money, it felt like they weren’t really interested in helping me find more suitable shoes. I probably should have just walked away with my store credit, spent it later and got my shoes elsewhere but I was conscious that I have a trail event in 2 weeks and need time to try out the shoes so I made another snap decision – buy the Brooks.
I’ve now got some sturdy but pretty looking Brooks Cascadias waiting for me to take them out and get them dirty. I’ll reserve judgement until I’ve actually run in them and am a little nervous as they weren’t the ones I wanted but I’m a lot happier with them than I was with the previous pair.
- Stick to running shops where I actually feel comfortable and valued. I’m not saying that to bag the shop I went to – they did nothing ‘wrong’, it’s just there are varying degrees of ‘right’ when it comes to customer service and I’ve definitely experienced better elsewhere.
- Don’t make rash decisions, buoyed by pre-race enthusiasm.
- Listen to my instinct – if it doesn’t feel right, walk away and give it time.
- Just buy the Brooks. Have adored every pair of shoes of theirs I’ve ever worn and I have my fingers crossed that the Cascadias will follow that pattern. Stay tuned…